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Senior Network Technology Support

Alpharetta, Georgia

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Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

  • Data Collection and Processing: Gather, preprocess, and cleanse data from various sources to ensure it is accurate and ready for analysis
  • Data Analysis and Interpretation: Analyze data using statistical methods to identify trends and insights, creating reports and recommendations for business decisions
  • Reporting and Visualization: Create clear, factual/precise, and compelling data visualizations and reports to effectively communicate findings to stakeholders. Translate business requirements into robust data products, including interactive dashboards and reports using Power BI
  • Discrepancy Resolution and Quality Assurance: Identify, resolve, and ensure the accuracy of data discrepancies across platforms, maintaining data reliability through quality control and auditing

  • Compiling data from multiple different systems, generating dashboards and reports on an ongoing and ad-hoc basis
  • Automating data flows, validating data, cleaning data, creating new data pipelines (Palantir), Power BI Workspace administration (adding/deleting users, auditing audience membership), and creating new KPIs to measure the organization’s performance

What you’ll need:

As a Senior Network Technology Support for AT&T Mobility, you will be supporting the Mobility Network Operations Center by developing dashboards, reports and charts to show the efficiency of automation, personnel, and processes in support of the best wireless network in North America.

What you’ll bring:

  • Required Experience:
    • 3-5 years’ experience; Technical Career Pathway (TCP) role

  • Required Qualifications:
    • SQL
    • ETL pipelines
    • Snowflake
    • Palantir
    • Data Analysis
    • Power BI
    • MS Excel

  • Desired Education:
    • Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred

  • Desired Qualifications and Skills:
    • Java
    • Python
    • R
    • Data Integrity
    • Oracle
    • Communication
    • Collaboration
    • Teamwork
    • Presentation skills
    • Project management
    • Ability to meet tight deadlines
    • Multi-Tasking
    • Innovative

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Supervisory: No

Our Senior Network Technology Support, earns between $94,300 - $141,500 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage  
  • 401(k) plan  
  • Tuition reimbursement program  
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
  • Paid Parental Leave  
  • Paid Caregiver Leave  
  • Additional sick leave beyond what state and local law require may be available but is unprotected  
  • Adoption Reimbursement  
  • Disability Benefits (short term and long term)  
  • Life and Accidental Death Insurance  
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
  • Employee Assistance Programs (EAP)  
  • Extensive employee wellness programs  
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
  • AT&T internet (and fiber where available) and AT&T phone

Ready to join our team?  Apply today

#LI-Onsite – Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Alpharetta, Georgia

Salary Range:

$94,300.00 - $141,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-80078 Date posted 08/25/2025
Apply now

Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

Apply Now

Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

Welcome to the Team!

Congratulations! It’s time to experience #LifeAtATT.

Check your email (and SPAM) throughout the process for important messages and next steps.

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