Manager-Network Ops Center
Dallas, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Oversees the strategic management, design, provisioning, and implementation of network infrastructure, including IP Voice, Security Services, and Mobility networks, while supervising and directing staff to ensure optimal performance, compliance, and attainment of objectives.
What you’ll do
Typical tasks may include, but are not limited to, the following:
- Strategic Management and Planning: Develop and implement strategies to optimize network performance, reliability, and security, ensuring compliance with company and regulatory policies.
- Team Leadership and Development: Direct, mentor, and develop teams of managers, technicians, and engineers through regular huddles, training, coaching, performance evaluations, and handling recruitment and grievances.
- Network Design and Implementation: Oversee the design, provisioning, and implementation of network infrastructure, including IP Voice, Security Services, and Mobility networks.
- Performance Monitoring and Incident Response: Conduct surveillance and analysis of network systems, proactively addressing issues and efficiently resolving incidents to minimize downtime.
- Stakeholder and Resource Management: Communicate with stakeholders, manage budget and resources, and ensure the attainment of operational and strategic objectives.
What you’ll need
- Bachelor’s degree (BS/BA) desired.
- 3+ years of related experience.
What you’ll bring
- Oversees the daily operations of their team, ensuring that tasks are completed efficiently and effectively.
- This role focuses on immediate team management, task delegation, and the resolution of day-to-day issues.
- Typically leads occupational staff within the organization.
- Responsible for influencing decisions regarding the hiring, firing, disciplinary action and promotional activity for subordinates.
Supervisor:
- Yes
Environmental Requirements:
- This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function.
- This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
Our Manager-Network Ops Center, earns between $96,000 - $144,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone
If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.
Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Dallas, TexasSalary Range:
$96,000.00 - $144,000.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-85347 Date posted 10/09/2025
Benefits
Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.
- Paid Time Off
- Tuition Assistance
- Medical and dental plans
- Discounts
- Training & Development
Our hiring process
Apply Now
Confirm your qualifications align with the job requirements and submit your application.
Assessments
You may be required to complete one or more assessments, depending on the role.
Interview
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Conditional Job Offer
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Background Check
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