Principal System Engineering
Plano, Texas
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
About the Company:
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
Overview:
We are seeking a highly skilled professional with deep expertise in SQL and software architecture to lead the development of a unified defect and project management solutions. This role involves designing and building a robust software system—including frontend (React/Angular), backend (Postgres, Oracle, MySQL). The ideal candidate will demonstrate strong leadership, technical acumen, and the ability to understand and address executive-level requirements.
Key Responsibilities:
Design, architect, and implement a software system featuring a Frontend UI (React/Angular), Backend Databases (Postgres, Oracle, MySQL) on Linux and MS Azure Cloud
Lead, mentor, and collaborate with junior developers and cross-functional teams to deliver project objectives.
Analyze diverse business datasets (Agent, Digital channels, ServiceNow, defect labels) to extract meaningful insights for software releases, products, programs, and business priorities.
Collaborate with BI and Analytics teams to build scalable GenAI frameworks applicable across multiple business areas.
Engage with Agent, Digital, and Legacy teams to gather requirements, define metrics, KPIs, and OKRs, and drive efficiency in engineering and testing organizations.
Design intuitive user interfaces tailored for senior leadership and executive users; proactively adapt to shifting business priorities.
Create and maintain database frameworks for critical projects, including pre- and post-production defect management.
Develop unified defect reporting and dashboards using tools such as JIRA and Power BI.
Present dashboards and insights to leadership; facilitate communication and process alignment across teams.
Act as a liaison between stakeholders to address requirement or design gaps and align defect management processes across all teams.
Qualifications:
Minimum 20 years’ experience automating software systems, with an advanced degree in Systems Engineering, Computer Science, Mathematics, or a related quantitative field.
Strong background in software engineering, defect management, and dashboard/reporting tools
Strong background in Linux/Unix Operating System and 10+ years of experience in shell scripting – preferable Bourne, korn sh, tc sh, bash, AWK and SED
Demonstrate strong proficiency in languages such as C, C++, Python, Scala, or Visual C++, and possess significant expertise in metrics dashboard creation, database frameworks, and data warehousing concepts—preferably within the telecommunications industry
Advanced proficiency in SQL and relational database design (Postgres, Oracle, MySQL) as well as ETL, JavaScript frameworks (React, Angular, Vue.js), HTML/CSS, server-side programming (Python, Node.js, Java)
Working knowledge of Public and Private Cloud – Azure preferable
Experience in frontend development (React/Angular) and backend architecture.
Demonstrated leadership and project management skills, ability to mentor and guide team members.
A proactive, self-motivated approach and excellent analytical and communication abilities for effective cross-functional collaboration.
Aptitude for understanding executive-level priorities and translating them into actionable solutions.
Flexibility and agility to pivot in response to changing business and organizational needs.
Preferable Skills/Experience:
Knowledge/Expertise of AT&T tools, app and data ecosystem including deep understanding of in-house legacy, new stack, vendor and 3rd party applications
Strong development and database background with proven ability to build scalable frameworks
Our Principal System Engineering, earns between $158,200-$237,400 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite – Full-time office role-
#ConsumerTechnologyeXperience
AT&T is leading the way to the future – for customers, businesses, and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?
Apply now!
Weekly Hours:
40Time Type:
RegularLocation:
USA:TX:Plano / W Plano Pkwy - Adm:3400 W Plano PkwySalary Range:
$158,200.00 - $237,400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job ID R-77656 Date posted 08/18/2025
Benefits
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- Paid Time Off
- Tuition Assistance
- Insurance Options
- Discounts
- Training & Development
Our hiring process
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