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Call Center

Account Representative

Southfield, Michigan

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Job Description:

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as an Account Representative can provide you with exactly that! Your employment with AT&T includes an outstanding training curriculum and a wide range of future career possibilities with unlimited and varied advancement opportunities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Account Representatives receive a competitive base pay with extraordinary incentive pay based on actual performance results. What you'll do as an AT&T Account Representative: - Utilize proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, and exceed customer care commitments - Provide world-class service by delivering an effortless customer experience - Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customer’s needs - Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws .

Weekly Hours:

40

Time Type:

Regular

Location:

Southfield, Michigan

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-82195 Date posted 09/09/2025
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Benefits

Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits.

  • Paid Time Off
  • Tuition Assistance
  • Insurance Options
  • Discounts
  • Training & Development

Learn more about benefits

Our hiring process

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Confirm your qualifications align with the job requirements and submit your application.

Assessments

You may be required to complete one or more assessments, depending on the role.

Interview

Get ready to put your best foot forward! More than one interview may be necessary.

Conditional Job Offer

We’ll reach out to discuss a conditional job offer and the next steps to joining the team.

Background Check

Timing is important – complete the necessary actions to proceed with onboarding.

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